The decision to pursue professional IT support and supervision was a difficult one for our parish and student center. Intouch IT had been highly recommended and we scheduled a meeting with Mike Remer. After a few minutes of listening to us Mike had a clear understanding of our problems and offered possible solutions. A quick and painless network analysis was completed and we were on our way.
When budget constraints began to assert themselves, Intouch IT was patient with our countless questions and numerous delays. Kelly Brodowski was always available to help us, either by phone or email. Finally, Mike made it all work for us.
During the server migration Mike Remer and Matthew Wagers presented the same high level of professionalism to our staff that we had seen in our preliminary meetings. The transition was seamless, with minimal interruptions during the two day process. Staff productivity has increased dramatically, as the dread of computer down-time is no longer part of our daily routine.
Fr. Marek Dzein
St. Augustine Church and Catholic Student Center